Customer Service Assistant

  • Permanent
  • Milton Keynes
  • £24,000 pa GBP / Year

Customer Service Assistant

Milton Keynes

£24,000 pa

A great opportunity to join a busy customer service team based in Milton Keynes and to be part of a small and friendly team that excel in delivering customer service solutions to their customers.

Providing outstanding customer service, you will be responsible for processing orders via the websites, phone and emails.

  • Good all-round customer service and administrative skills are required, to include good attention to detail, organisational skills, ability to problem solve whilst under pressure
  • Processing orders for customers, taking information, dealing with enquiries via phone and email
  • Dealing with enquires, providing quotations, answering questions relating to the products and services
  • Process credits, refunds, with the ability to process invoices in a timely manner
  • Updating the CRM system with information, dealing with any amendments
  • Delivering high levels of customer service, with a helpful and proactive approach
  • Able to multitask, pick up new products and information quickly and at ease

Altitude-Recruitment Limited acting as an Employment Agency and Employment Business

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