Technical Support Analyst

  • Permanent
  • Milton Keynes
  • Posted 2 months ago
  • Min Salary: £ £27,000 pa
  • Max Salary: £ £30,000 pa

A growing company based in Milton Keynes are recruiting for a Technical Support Analyst, within their Service Delivery team.  A leading provider of compliance software, this opportunity is to undertake or facilitate the resolution of raised incidents within the agreed service level agreements.

Ideally you will have 4 years plus experience of working within a software support environment, with some knowledge of software development life cycle principles and methodologies.  Working knowledge of ITIL based support processes and procedures.  Good knowledge of SSRS, SQL & JavaScript or similar.  Knowledge of software installation within a technical environment on a .net/SQL platform.

High level of professionalism and organisational skills, able to work with minimal guidance and ability to demonstrate initiative.  The ability to resolve technical problems quickly and clearly to a client via remote channels.  Posses excellent communication skills both verbal and written.

Altitude-Recruitment acting as an Employment Agency and Employment Business.


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