A growing company based in Milton Keynes are recruiting for a Technical Support Analyst, within their Service Delivery team. A leading provider of compliance software, this opportunity is to undertake or facilitate the resolution of raised incidents within the agreed service level agreements.
Ideally you will have 4 years plus experience of working within a software support environment, with some knowledge of software development life cycle principles and methodologies. Working knowledge of ITIL based support processes and procedures. Good knowledge of SSRS, SQL & JavaScript or similar. Knowledge of software installation within a technical environment on a .net/SQL platform.
High level of professionalism and organisational skills, able to work with minimal guidance and ability to demonstrate initiative. The ability to resolve technical problems quickly and clearly to a client via remote channels. Posses excellent communication skills both verbal and written.
Altitude-Recruitment acting as an Employment Agency and Employment Business.
To apply for this job email your details to cvs@altitude-recruitment.co.uk