Based in Milton Keynes, part of a global company, this exciting opportunity is to provide line management and coaching support for the UK based Customer Service and Sales Support team, with some emphasis on the EU Sales Operations.
Commercially minded, preferably in customer service, sales/sales support/sales operations related role. Knowledge or experience in Field Sales is desirable. IT knowledge to include Outlook, Word, Excel, PowerPoint and using CRM tools (preferably salesforce). You will be expected to deliver “Customer of One” experience for UK customers, best practice, customer service processes/principles to be improved and implemented throughout the UK and EU. Lead by example, develop and enhance the sales support team skills and experience. Extensive reporting ability is required, clear reporting of the EU sales activity and results. Analytical thinking, strategic, sales planning/briefing, ability to measure success.
Altitude-Recruitment acting as an Employment Agency and Employment Business.