Customer Service Advisor

Initially a temporary post that offers great opportunities to look at fixed term contracts or permanent work. Based in Milton Keynes, currently working from home during the pandemic, working as part of a global, prestigious brand.

Deliver an excellent service to all customers as an ‘information and administrator provider’ providing the highest level of customer satisfaction to ensure customer loyalty to the brand. Ensure all customer queries are responded to and actioned ensuring customers are fully informed, offering a one stop resolution. An inbound contact centre, answering calls, live chats, text chats and correspondence, working to strict SLA’s and KPI’s.

Excellent communication skills, to include strong administrative skills, letter/email writing including accurate English grammar and outstanding interpersonal skills, telephone manner. Self motivated, with the ability to work within a pressurised environment.

Altitude-Recruitment acting as an Employment Business and Employment Service.

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