A potential temporary to permanent job working for a prestigeous global company in Milton Keynes, with the opportunity to work from home. This role is to deliver an excellent service to customers providing the highest level of customer satisfaction to ensure customer loyalty. Ensure all customer queries are responded to professionally and promptly.
Responsible for incoming emails, calls and correspondence to provide a one stop resolution for customers both externally and internally. Take ownership of queries working within guidelines to resolve any specific queries. Carry out necessary contract administration providing an excellent customer journey.
Previous customer service and administrative experience is advantegous, with the ability to communicate effectively and professionally. An eye for detail, accurate, with the ability to work to SLA’s and deadlines. Good keyboard skills and knowledge of Microsoft Office.
Altitude-Recruitment acting as an Employment Agency and Employment Business.