Work from home – providing outstanding customer experiences, you will assist customers over the telephone, responding to enquiries for information and provide policy information assisting the customer with upgrades to their cover.
Part of an established corporation and a true global player, our client offers an attractive benefits package and the hours to work Monday to Saturday 8am – 8pm – 35 hours per week.
Are you able to provide high end customer care and respond to customer enquiries regarding their policies, upgrade when necessary all existing policies. Work towards personal and team SLA’s to ensure that the business meets customer requirements. Provide a high level of customer care to all customers.
Previous experience within a customer service environment, particularly within a contact centre environment. A good understanding of insurance systems and processes within travel insurance ideally.
Altitude-Recruitment acting as an Employment Agency and Employment Business.