Customer Claims Specialist

  • Permanent
  • Swindon
  • Posted 2 months ago
  • Min Salary: £ £19,500 pa
  • Max Salary: £ £22,500 pa

Work from home opportunity – supporting the Swindon area.  Answering calls from customer’s, responding when they need to make a claim and request any further information or documents from the customer, to ensure each claim can be processed efficiently.

Work as part of a team, you will be responsible for offering exceptional customer service, ensuring that you show empathy with the customer and provide an outstanding customer experience.  Communication is essential, working towards personal and the team SLA’s.

Offering excellent benefits and the flexibility to work a 35 hour week within the hours of 8am – 8pm Monday – Saturday.

Are you able to respond to customer calls relating to their claim, ensure that all relevant information and documents are accurate, thus maintain accurate records of all conversations and correspondence.  Ideally have previous experience within a claims handling position, within a contact centre environment, with knowledge of claims processes.

Altitude-Recruitment acting as an Employment Agency and Employment Business.

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